Text Message Program & Consent

Who sends the messages

Text messages are sent by Lexconnect Tech Solutions LLC, doing business as LexConnect, from the number (213) 377-3837.

We only message people who have asked us for help with an accident or work injury claim. We never send text messages to numbers from purchased lists, rented data, scraped sources, or leads collected by anyone other than us.

How you give consent

There are exactly two ways a phone number enters our messaging program. Both are consumer-initiated.

• 1. You submit a lead form in one of our ads. Our ads run on Facebook and Instagram. Tapping the ad opens an instant form where you enter your name and phone number and describe what happened. The consent disclosure below appears directly above the submit button, and submitting the form is your agreement to it.
• 2. You message us first. Some of our ads open a WhatsApp or text conversation instead of a form. In that case you send us the first message, which is itself your request to be contacted, and our first reply tells you how to stop.

Consent to receive text messages is never a condition of any service, and we do not require it in order to refer you to a law firm.

The exact consent language shown at opt-in

This is the disclosure displayed to the consumer at the point their phone number is collected, reproduced here word for word:

By providing your phone number and submitting this form, you agree that Lexconnect Tech Solutions LLC ("LexConnect") may contact you by SMS/text message, WhatsApp, and phone about your request for legal help, including follow-up questions and scheduling. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time; reply HELP for help. See our Privacy Policy at getlexconnect.com/privacy and our Terms of Service at getlexconnect.com/terms.

Our ads run primarily in Spanish. The Spanish-language version of the same disclosure reads:

Al proporcionar su número de teléfono y enviar este formulario, usted acepta que Lexconnect Tech Solutions LLC ("LexConnect") puede contactarlo por mensaje SMS/texto, WhatsApp y teléfono sobre su solicitud de ayuda legal, incluidas preguntas de seguimiento y coordinación de citas. La frecuencia de los mensajes varía. Pueden aplicarse tarifas de mensajes y datos. Responda STOP para darse de baja en cualquier momento; responda HELP para obtener ayuda. Consulte nuestra Política de Privacidad en getlexconnect.com/privacidad y nuestros Términos de Servicio en getlexconnect.com/terminos.

What messages you will receive

All of our messages are conversational and relate to the request you submitted. They fall into these categories:

• Intake questions — a short back-and-forth to understand what happened, when, where, and whether you were injured, so we can match you with the right law firm
• Scheduling and call-ahead notices — for example, letting you know a case specialist is about to call you and from what number
• Status updates about your request and which firm it was sent to
• Replies to questions you send us

We do not send promotional offers, discounts, sweepstakes, or marketing blasts by text message.

Message frequency

Message frequency varies and depends on how you reply. A typical intake conversation is 5 to 15 messages and finishes the same day you contact us. If you stop replying we send at most three follow-up messages and then stop.

This is not a recurring subscription program. We do not send scheduled or ongoing campaign messages.

Cost

Message and data rates may apply. LexConnect does not charge you for text messages.

How to stop messages, and how to get help

Reply STOP to any message to opt out at any time. You will receive one confirmation message and then no further messages.

Reply HELP to any message for help, or contact us using the details below.

You may also opt out by emailing operations@getlexconnect.com with the phone number you want removed.

Your mobile information

Mobile information will not be shared with third parties or affiliates for marketing/promotional purposes.

The case details you give us are shared only with the law firm you are connected to, so that firm can evaluate your matter. Our full data practices are described in our Privacy Policy.

Contact us

Questions about our messaging program?

• Lexconnect Tech Solutions LLC
• 1708 Oconnor Avenue, Chula Vista, CA
• operations@getlexconnect.com
• getlexconnect.com